Salon Manager is UK cloud salon software for appointments, online booking, POS, payments, client CRM, consultation forms, marketing, stock and reporting. It keeps client, appointment and transaction data in one connected platform. Teams can move from booking to checkout without switching between separate systems.
Owners get clearer control. Teams repeat less admin. Clients receive a more consistent experience. Salon Manager supports salons, barbershops, spas, aesthetic clinics, colleges, academies and multi-location groups. UK-based onboarding, unlimited training and practical support are available as the business grows.
Evidence-led feature guide
Connected salon software should carry accurate information from booking to consultation, checkout, rebooking and reporting. The value is not simply having more features. It is reducing the handoffs, duplicate entry and gaps that appear when each stage of the client journey uses a different record.
Salon Manager is the salon management software platform. Salon Software Solutions Ltd is the UK company that provides it. SalonPay is the optional payment service designed to work with the Salon Manager checkout process. Essentials, Premium, Premium+ and Enterprise are the four package levels. This distinction matters because software features, optional services, payment terms and package availability are not the same thing.
An online booking should do more than place a name in a diary. It should create the right appointment record, reserve the correct staff member or resource, support reminders, make consultation information available and feed the final transaction into reporting. The same principle applies to retail sales, stock movements, client notes and rebooking. A connected workflow reduces the number of places where information can become incomplete or inconsistent.
Ask the demonstrator to create one appointment, move it to another team member, add a consultation requirement, take a deposit, change the service and complete the final bill. Then check the client history, staff diary, payment record and management report. Each change should appear where it is needed without rebuilding the transaction in another part of the system.
Repeat the test with a cancellation, refund or product return. These less tidy scenarios expose whether data is truly shared. They also show how much manual reconciliation the team will face when a normal working day changes direction.
Independent evidence cannot decide which salon platform is right for your business. It can show why digital access, responsible marketing, controlled permissions, resilient data handling and payment security deserve proper scrutiny during a demonstration.
The Office for National Statistics reported that online sales represented 29.4% of Great Britain retail sales in June 2026. It was the highest proportion since April 2021. Retail purchasing is not the same as booking a salon appointment. The figure does show how normal it has become for customers to complete commercial tasks online. Judge online booking on mobile usability, live diary accuracy, deposits and the handoff into the in-salon visit.
Source: Office for National Statistics, June 2026 retail sales
The Information Commissioner’s Office explains that PECR applies to direct marketing by email and text. Businesses must consider consent, the soft opt-in and a valid way to unsubscribe. Software cannot make a campaign lawful by itself. It can help teams keep permissions, exclusions and message history organised. Ask how consent status is recorded, how opt-outs are enforced and whether service messages remain separate from promotional campaigns.
The UK Government’s Cyber Security Breaches Survey 2025/2026 found that 43% of businesses identified a cyber breach or attack in the previous 12 months. The figure was 46% for small businesses, 65% for medium businesses and 69% for large businesses. The National Cyber Security Centre also advises organisations to back up the data they need to operate.
These findings make role-based access, account management, auditability and recoverability practical buying questions. Ask how users are added and removed, which roles can view sensitive records and what happens when access to essential data is disrupted.
The PCI Security Standards Council describes PCI DSS as a baseline of technical and operational requirements designed to protect payment account data. A faster checkout is valuable, but payment design also affects providers, devices, responsibilities and data flows. Ask which party stores, processes or transmits payment data. Confirm how the terminal connects to the bill and what evidence supports the provider’s security position.
Count handoffs, not just features
Two systems may advertise the same ten functions. The stronger workflow is usually the one that needs fewer exports, copied totals, duplicate client records and manual checks. During a demonstration, follow one appointment from creation to final reporting and count every place where someone must re-enter or reconcile information.
A dashboard is not always a single source of truth
A dashboard can show figures from several places without resolving differences between them. Ask whether booking, payment, stock and client data share the same underlying records. Then test what happens when an appointment changes, a refund is issued or a product is returned. Exceptions reveal whether the connection is operational or only visual.
The best demonstration starts with an awkward day
Perfect bookings are easy to demonstrate. Real value appears when a client moves an appointment, changes service, uses a deposit, buys retail and needs to be rebooked. Bring those scenarios into the demonstration. They show whether the software supports the way the business actually works when the day changes.
The external sources above explain the operating context. They do not certify Salon Manager, confirm regulatory compliance or guarantee a business outcome.
Quick answer
Salon Manager includes 10 connected feature areas. They cover appointments, online booking, POS and payments, client CRM, consultation forms, marketing, stock, reporting, multi-location management, college workflows and permissions. Shared data connects booking, consultation, checkout, rebooking and reporting. Exact availability depends on the package and optional services selected.
10
connected feature areas
4
package levels to compare
£29 + VAT
starting monthly price
UK
based support and training
One client journey. One connected record.
Salon Manager uses connected client and appointment information across booking, consultation, checkout, rebooking and reporting. An online booking can update the live diary, trigger reminders and support the consultation process. Services, retail, deposits and payments can then move through checkout, while the completed visit updates client history, reports and stock. That flow reduces repeated entry and gives authorised team members more consistent context.
Ten connected feature areas
Salon Manager includes 10 connected feature areas. These cover appointment and online booking, POS and payments, client CRM, consultation forms, marketing, stock, reporting, multi-location management, college workflows and permissions. The value comes from the connection between them. The diary, client record, till, stock and reports can share information. That removes separate jobs for the team.
Manage appointments, staff, rooms, shared resources, processing time, recurring visits and waiting lists in one diary. Add online booking, reminders and deposits to make booking easier for clients, reduce avoidable gaps and keep control of availability.
Bring services, retail, vouchers, discounts, tips, deposits, loyalty points and card payments into one connected checkout. Transactions stay linked to the appointment and client record, supporting a smoother final step, quicker cash-up and more dependable reporting.
Keep contact details, appointment history, preferences, formulas, notes, purchases, loyalty activity, consultation forms and skin-test records in one client profile. Authorised team members gain the context to deliver more personal, consistent care and more relevant follow-up.
Create digital consultation forms around the services you provide and keep completed records with the client profile. Store separate skin tests when treatments or product ranges need different checks, giving authorised users a clearer and more consistent record.
Use client and appointment information for confirmations, reminders, birthday messages, rebooking prompts and targeted email or SMS campaigns. Communication stays relevant without rebuilding lists in a separate marketing platform.
Track retail and professional products, suppliers, deliveries, stock takes and current quantities alongside sales. Use a mobile device to scan barcodes where products are stored. Update quantities there and then. This helps the team order more accurately across one or multiple locations.
Bring bookings, revenue, retail, client, team and stock data into one reporting view. Spot patterns, compare performance and focus management attention on the opportunities and pressures that matter most.
Give each location the tools to run its day while maintaining central visibility across permissions, client information, reporting and operational standards. Support consistency across the group without removing the flexibility local teams need.
Manage learners, tutors, rooms, services, public appointments, payments and reporting in a salon-style environment. Students gain experience of real front-of-house workflows while authorised staff retain oversight across departments or locations.
Use cloud access and role-based permissions to control who can view or change information. The dedicated security page explains data handling, user access and cloud infrastructure. It also covers the questions to ask before choosing a provider.
Feature availability depends on the selected package, optional services, hardware, payment requirements and implementation. Your tailored demonstration makes the full picture clear. It shows what is included, what can be added and which setup best fits your business.
Package availability
Feature availability depends on the package and optional services selected. Essentials provides the core Salon Manager platform. Premium includes online booking. Premium+ adds online gift vouchers. Enterprise is tailored for larger or more complex organisations and includes branded apps.
The package calculator shows what is included, optional or unavailable. It also keeps monthly charges separate from setup and equipment costs.
Smaller tools. Less everyday friction.
Salon Manager also includes loyalty points, service-specific skin tests, beauty room and resource booking, and mobile stock checking. These practical tools remove extra processes from the working day and make the main booking, client and stock workflows easier to complete.
Extend the platform without fragmenting the day
Salon Manager can be extended with supported AI features and SalonPay integrated payments. Each service has its own page. You can check its current capabilities, availability and commercial terms without confusing it with core package functionality.
Proof, pricing and people you can check
Do not judge salon software on a feature list alone. Test the workflows your team uses, confirm what is included and optional, check the full cost and review the support available after launch. Salon Manager publishes a 2025 no-show benchmark, package pricing and customer-care information so those claims can be checked before you commit.
The Salon Manager 2025 benchmark recorded an average no-show rate of 0.7% across the appointments included. Individual results vary and are not guaranteed. The figure shows why reminders, deposits and accurate diary records matter.
Packages start from £29 plus VAT per month, then build around your team, locations and chosen extras. Setup, hardware and optional services are shown separately, so the full investment is easier to understand before you commit.
Start with UK-based onboarding, then use unlimited training, refresher sessions and practical support as the team or business changes.
Specialist software, flexible configuration
Salon Manager can be configured for hair salons, beauty salons, barbershops, spas, aesthetic clinics, colleges, training academies and multi-location salon groups. Services, team structure, permissions, locations and reporting can reflect the way the business operates instead of forcing every organisation into the same workflow.
Compare the working day, not just the feature list
Compare salon software using the tasks your team performs every day. Confirm what is included and optional. Check the total cost, support, security and ability to scale. Use these six checks during a tailored demonstration. They keep the decision grounded in your real working day.
Direct answers to high-intent questions
Get direct answers about core features, online booking, POS, payments and CRM. The section also covers consultation forms, marketing, stock, reporting, colleges, multi-location management, packages and demonstrations.
Bring the real working day into the conversation
Bring us the parts of the day that feel harder than they should. Your tailored demonstration follows the workflows that matter most. This can include booking, checkout, client care, consultations, marketing, stock or reporting. College and multi-location processes can also be covered. The aim is less admin, stronger diary value and greater team confidence.
